Melbourne Storm 2020 Premiers Tribute Frame

Shipping & Delivery Information

• At Official Memorabilia, our standard despatch timeframes are approximately 20–25 business days, unless otherwise stated in the product description or communicated separately. 
• During peak periods — especially around the Premiership season (September to December) — dispatch times may be extended.
• If you require your item within a specific timeframe, we strongly recommend contacting our Customer Concierge Team before placing your order to ensure all relevant delivery details are clear.

 International & Drop-Ship Products

• Some products, particularly those imported from our international partners such as Upper Deck Authenticated and Icons UK, may be sourced on a drop-ship basis and are subject to availability.
• In the rare event we’re unable to procure an item to fulfill your order, we will provide a full refund for the affected product(s). Please allow additional processing time for imported items.

 Tracking & Delivery

• Once your order has been dispatched, you will receive an email with online tracking details from our logistics partner. This will allow you to follow your delivery from our door to yours, every step of the way.
• All items are securely shipped via courier service — please note that PO Boxes are not accepted for courier deliveries. A signature is typically required upon delivery for verification.
• Most deliveries occur between 9:00 AM – 5:00 PM local time. If you are not home, a missed delivery card will be left with instructions for re-delivery or collection.

 International Orders & Customs

• We ship globally to locations available during the checkout process. For international customers, please be aware that any customs duties, import taxes, or additional charges incurred during shipping are the sole responsibility of the purchaser. 
• Official Memorabilia is not liable for any extra charges imposed during international transit.
• For any delivery-related questions, feel free to contact our customer service team customer-service@officialmemorabilia.com or +61 3 8574 0300.

• All products are officially licensed, which means that all products are a collaboration between SE Products, the sporting body, the athlete and their management, and the association where appropriate.
• All signed products and limited edition products are accompanied by an individually numbered Certificate of Authenticity direct from the manufacturer.
• All products listed on Ultimate Sports Memorabilia are produced or sourced by SE Products. 
• SE Products is a global leader in sports and entertainment memorabilia and collectables – to learn more visit seproducts.com.au.
• All frames are constructed using deluxe timber moulding which has been carved from high-quality timber, sourced from environmentally friendly, FSC-accredited suppliers.
• All frames are constructed in Australia to archival standards and are regularly shipped to all corners of the globe.
• We frame our products using an acrylic compound which is half the weight of glass, yet is equal to glass in clarity and is up to 10x more impact-resistant. The compound is also UV stabilised and as such is unaffected by sunlight-induced decay.
• All printing occurs in Australia using only the highest quality coated and uncoated satin stocks and includes print specials on selected premium designs including Cold Foil, Hot Foil, UV Gloss and Spot Laminate.